RWDevCon 2017 Inspiration Talk: Building Compassionate Software by Ash Furrow

Where to Go From Here?

To wrap up, we talked about feelings, why they matter and the evidence behind that. We talked about psychological safety and how it correlates with team performance. We talked about how to operationalize that psychological safety on your team, whether you’re an individual contributor or a team lead.

I’m not going to push for immediate feedback, so sleep on it. We have the evidence that shows how ideal teams work, but we see our industry and we see ourselves falling short of that ideal.

Thankfully, we have the tools to improve ourselves. We know what we can do, and we know what the next steps are. We’ve got a long way to go before we get there, but I really think that everyone in this room can play a role in changing our industry, and maybe even changing the world.

That’s a lot to take in, so what I’d like to ask you to do is this: set a reminder on your phone to review what we’ve talked about in a week. Google some of the terms that I discussed. Look up my blog post called “Building Compassionate Software” which has a lot more evidence and links to other resources on how to operationalize some of these ideas.

In a week, when it has seeped in, let’s change the world.

Thank you very much.